Recruit users

There are three ways to bring people into a study. You can combine them; the interviewer keeps track of who has already been asked so nobody hears from it twice.

Upload a list

A CSV with an email column is enough. Add a name column and the interviewer will use it. Add any other columns and they become filters on the topic page later, so you can compare what plan-A users said against plan-B users.

email,name,plan,signed_up
maya@example.com,Maya,team,2026-03-02
daniel@example.com,Daniel,starter,2026-06-18

Use a connected source

With Intercom, HubSpot, Amplitude or Segment connected, choose a segment or cohort instead of a file. The list refreshes hourly, which is what makes a live study possible. See Sources for what each tool provides.

Ask inside your product

The in-app prompt is a small card you place on a screen. It asks for two minutes and opens the interview in a side panel. Install the snippet once; after that, prompts are turned on and off per study from ProductSignal.

<script src="https://cdn.productsignal.com/ps.js" data-workspace="ws_3k9f"></script>

ps.identify({ id: user.id, email: user.email })