A small company with one job: making it normal to hear from your users.
ProductSignal is built by a small, remote-first team across Europe. What we care about shows in the product and in how we handle your users’ words, so that is what this page is about.
Every team says it talks to users. Most talk to five. Surveys scale, but they only confirm what you already thought to ask. Interviews find what you missed but cost an afternoon each, so discovery becomes a quarterly event and the roadmap runs on opinion in between. We think a conversation should be as cheap as a survey and as good as a researcher.
- Founded, remote-first in Europe
- 2025
- People, research and engineering in equal parts
- 14
- Interviews run for customers so far
- 41k
- Everything hosted in Europe, nothing leaves the region
- EU
Rules we hold ourselves to, written down so you can hold us to them
- People always know they are talking to an AIIt says so in the first sentence of every interview, and again if asked. No human names, no pretending.
- Your users’ words are yoursInterviews are never used to train shared models, never sold, never shown to another customer. Deleted on request, fully, within 30 days.
- One ask, then we leave people aloneA user is invited once per study and never nagged. Declining is one tap and remembered. Your users are your relationship, not our funnel.
- Every claim shows its evidenceNo summary without the quotes behind it. If you cannot check a claim against what someone actually said, we do not show the claim.
Researchers who got tired of talking to the same five users, and engineers who thought the interviewer could be built.
Between us we have run research teams at two large software companies, shipped speech and language models in production, and spent more hours in user interviews than we would like to count. Every customer talks to a founder in their first week, and the people who built the interviewer are the ones who answer support.